ipSCAPE

SIMPLE, SCALABLE CONTACT CENTRE SOFTWARE BORN IN THE CLOUD




Getting in touch with your customers is easy and efficient with ipSCAPE's future-proof software.  Get in touch.  

Complete control at your fingertips

Discover easy and efficient contact centre management

VOICE

Set up inbound, outbound or blended campaigns in minutes

EMAIL

Respond to customers quickly with multi-channel campaign options for voice and email

DIALLER

Boost your outbound campaigns with automatic dialling

RECORDING

Find, download and share call recordings within seconds for easy compliance

IVR

Make sure your customers always get an answer, even during unexpected events

REPORTING

Create real-time wallboards to monitor agent performance and respond to customer demands

INTEGRATION

Seamless integration with systems you run in parallel, from CRMs to payment gateways

DISASTER RECOVERY

When things go wrong, agents can log in from any location

CHAT

Live chat feature for easy online interactions with customers

SIMPLE TO SET UP, SIMPLE TO USE

Access from any web-enabled device

No software to install

Scalable and flexible and regularly updated for free

Quick and easy set up

EASY INTEGRATION

Complete real-time control

Work from any location

Open APIs

Simple integration with other systems

Fully customisable reporting